When German data processing giant Celonis appoints former SAP and Deutsche Bank executive Dilipkumar Khandelwal as Chief Customer Officer and Chairman of its India Advisory Board, it is a testament to European enterprise software leaders’ commitment to India as both a critical market and an innovation hub for AI transformation.

Celonis’ strategic expansion with 200 employees and focus on serving both Indian enterprises and global capability centers shows exactly how German tech companies are leveraging India’s talent ecosystem to drive global AI innovation!

What is the news?

  • German data processing company Celonis has appointed Dilipkumar Khandelwal, a former SAP and Deutsche Bank executive, as Chief Customer Officer and Chairman of its India Advisory Board, as it expands operations in the country with 200 employees.
  • The company is targeting two key customer segments in India, enterprise customers and global capability centers (GCCs) of multinationals, while launching Celonis Garage, an innovation hub to collaborate with customers, partners and startups on AI solutions.

Why is it interesting?

  • This represents European enterprise software giants recognizing India’s dual value proposition. Khandelwal, who will be based in Bengaluru, emphasized that India offers both a “massive opportunity” for innovation and a “critical market for growth.” Celonis’s focus on working with Indian enterprises (which are “getting larger and becoming more prominent”) alongside GCCs of multinationals demonstrates how German companies are building comprehensive India strategies that leverage both market demand and innovation capabilities.
  • The launch of Celonis Garage as an innovation hub specifically for AI solutions, combined with hiring Kaushik Mitra as Vice President for India business, shows how European data processing leaders are building local innovation ecosystems.

Read more: Celonis appoints ex-SAP exec Dilipkumar Khandelwal as chief customer officer – The Economic Times